How to Reach Official Khelv Customer Care
For urgent payment and account issues on Khelv Game, several official assistance channels are accessible:
1
In-App Live Chat
Open the Khelv application, navigate to Mine / Account > Customer Service, and launch a real-time live chat session with a support agent.
2
Official Telegram Channel
Join the verified Khelv Game Telegram channel to get real-time game status updates, maintenance announcements, and daily prediction signals.
3
Email Support Desk
Send transaction screenshots and UTR references to the official support email for manual banking reconciliation within 2 hours.
Common Issues Resolved by Support
- Pending Withdrawals: If a UPI payout exceeds 10 minutes due to bank maintenance, submit your 12-digit UTR reference for immediate priority clearance.
- Deposit Reconciliation: If an IMPS or PhonePe deposit takes longer than 60 seconds to appear in your balance, provide the payment receipt screenshot in the in-app chat.
- Mobile Number Updates: Recover your player profile if your registered SIM card is lost or expired.